We specialise in sourcing alternative designer items from China and delivering them to our customers through a more secure and carefully managed process.

Customers are able to place orders directly through our website, and we require contact details at checkout so we can communicate any important information relating to the order. This includes order confirmation, sourcing updates, quality control progress, shipping updates, and anything else that may need to be discussed along the way.

We work with established factory relationships to source items for our customers, and a selection of popular products is already listed on our website. Once an order is placed, the item is shipped to our warehouse, where it goes through a full quality control check before being approved for dispatch.

In most cases, it takes around 10 days for an item to reach our warehouse and complete quality control, although made-to-order items may take longer. Once approved and shipped, delivery to the customer usually takes a further 10 to 15 days. These timeframes are estimates and may vary depending on the item and the shipping process.

Our role is not only to make ordering easier, but also to provide an added layer of security. When sourcing directly from China, there can often be significant risk around quality issues and customs-related problems, and it is not always easy to recover funds when something goes wrong. By checking every item before it is sent on to the customer, we help reduce that risk and manage issues where possible before dispatch.

If requested, we can also provide photos of an item before it is shipped. We strongly recommend that this is requested at the time of purchase, as once quality control has been completed, the shipping process may already have begun and it may be too late to raise any concerns before dispatch.

We absorb all customs charges, VAT, and import fees, so the customer does not need to worry about additional import costs beyond the price paid at checkout.

Our aim is to make sourcing designer items feel more straightforward, dependable, and transparent, with clear communication and quality control at every stage.

Our best,

The Fifth LDN.

Frequently Asked Questions

  • Orders can be placed directly through our website. Please make sure your contact details are entered correctly so we can contact you with any important updates relating to your order.

  • We use your details to contact you about your order, including confirmation, sourcing updates, quality control, shipping, and anything else that may need to be discussed.

  • In most cases, it takes around 10 days for an item to reach our warehouse and complete quality control. Once approved and dispatched, delivery usually takes around 10–15 days.

    Please note that these timeframes are estimates and may vary. Made-to-order items may take longer.

  • Yes. You will receive an email when your order has been received, another once the item has been sourced and the order with the manufacturer has gone through, and a further update during quality control. Once your item has been shipped, you will receive tracking details.

  • Yes. We can provide images of your item before shipping. We strongly recommend requesting this at the time of purchase. While we may still be able to send images later, if the request is made after we have confirmed quality control is complete, the shipping process may already have started and it may be too late to raise any concerns before dispatch.

  • If we find a problem during quality control, we will raise it with the manufacturer and work to rectify it before the item is shipped.

  • Yes. Every item is checked before being approved for dispatch.

  • When sourcing from China, there is often significant risk around quality issues and customs-related problems, and it can be difficult to recover funds when something goes wrong. Our service adds an extra layer of security by checking items before they are sent onto the customer, managing issues where possible before dispatch, and making the ordering process simpler and more reliable overall.

  • No. We absorb all customs charges, VAT, and import fees.

  • If an item fails our quality check, we will handle the return or exchange process before it is shipped. However, once an item has passed quality control and has been shipped to the customer, it will not be eligible for a refund or exchange.